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Address
110 E Lake St Suite 4
Lake Mills, WI 53551
Phone
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We’re here to make your home improvement project easy from the very first step. We’ll provide a clear, honest quote for your project. Tell us a little about what you have in mind, and one of our team members will reach out to discuss your project.
Google Reviews
This is our second project with Caleb and his crew. First one was new windows for the house. It was a challenging project with some unique sized windows and it turned out wonderfully. Most recently we had our basement finished. Added a full bathroom, family room, and a bedroom. It’s beautiful and our family loves it. I find Caleb, his brothers, and crew to be extremely professional with excellent craftsmanship. If subcontractors are needed they do an excellent job of managing them. I highly recommend them for any home project.
We hired Howell for our basement finish project with the expectation that our project would be managed professionally and completed in a timely manner.
As the homeowners, we originally intended to manage the project ourselves and hired Howell for carpentry work. While we had no problems coordinating the trades we managed directly, Howell eventually assumed more of a general contractor role, with Caleb recommending bringing certain subcontractors under his management. We agreed because initially Caleb seemed responsive, responsible, and trustworthy. Unfortunately, that shift marked the beginning of the problems.
Our experience was marked by consistent lack of communication, poor project management, and ultimately, an incomplete job. Throughout the project, we had to chase down Caleb for updates and eventually coordinate directly with subs under Caleb’s management. The only time we received prompt communication was when a new invoice was being sent. When we raised concerns about incomplete work and withheld payment as leverage to encourage progress, we were immediately threatened with collections (just one day after an invoice was due).
Caleb has even admitted what we had suspected, which was that he had taken on too much work and our project was not a priority because it wasn’t as profitable (or large) as others he had later taken on. As a result, our job remains incomplete and has ultimately been abandoned by Howell. Howell’s intention to abandon the project was further evidenced by Caleb’s attempt to pass us off to another local contractor (but not as a sub and with no intention of honoring our agreed-upon price).
Despite having a signed agreement and multiple written requests to finish the work, Caleb has refused to schedule the remainder of our project and has argued (wrongly, in our opinion) that the signed estimate doesn’t constitute a binding contract. He now refuses to return our calls since receiving final payment. Ironically, the only portion of work that remains incomplete is Howell’s self-perform piece of finish carpentry work.
We have no complaints regarding the quality of carpentry work started by Howell, but we are deeply disappointed by the lack of professionalism and accountability. We typically like to support local business, but we would not recommend Howell to others based on our experience.
As the homeowners, we originally intended to manage the project ourselves and hired Howell for carpentry work. While we had no problems coordinating the trades we managed directly, Howell eventually assumed more of a general contractor role, with Caleb recommending bringing certain subcontractors under his management. We agreed because initially Caleb seemed responsive, responsible, and trustworthy. Unfortunately, that shift marked the beginning of the problems.
Our experience was marked by consistent lack of communication, poor project management, and ultimately, an incomplete job. Throughout the project, we had to chase down Caleb for updates and eventually coordinate directly with subs under Caleb’s management. The only time we received prompt communication was when a new invoice was being sent. When we raised concerns about incomplete work and withheld payment as leverage to encourage progress, we were immediately threatened with collections (just one day after an invoice was due).
Caleb has even admitted what we had suspected, which was that he had taken on too much work and our project was not a priority because it wasn’t as profitable (or large) as others he had later taken on. As a result, our job remains incomplete and has ultimately been abandoned by Howell. Howell’s intention to abandon the project was further evidenced by Caleb’s attempt to pass us off to another local contractor (but not as a sub and with no intention of honoring our agreed-upon price).
Despite having a signed agreement and multiple written requests to finish the work, Caleb has refused to schedule the remainder of our project and has argued (wrongly, in our opinion) that the signed estimate doesn’t constitute a binding contract. He now refuses to return our calls since receiving final payment. Ironically, the only portion of work that remains incomplete is Howell’s self-perform piece of finish carpentry work.
We have no complaints regarding the quality of carpentry work started by Howell, but we are deeply disappointed by the lack of professionalism and accountability. We typically like to support local business, but we would not recommend Howell to others based on our experience.
After being ghosted and over quoted by a bunch of the competition we found Howell. They came in gave us a fair quote, did the work when they said they would for the price they quoted And did a wonderful job. Very happy, highly recommended.
Excellent service and experience on our upstairs bathroom remodel. The project was a full gut and start over including all new plumbing and electrical. Caleb coordinated all of the sub-contractors and the whole project was stress free. The crews were always professional and thorough. Highly recommend and we'll use them again for future projects!
Caleb and his team are the best at what they do! Professional, speedy and extremely thorough service and great customer service! Highly recommend Howell Building Care for your needs!!
Very professional. Good communication and great work!!!
Caleb and team all do top notch work and at a fair price. They made what can be a very stressful event as easy as possible. It was a pleasure working with them!
Caleb and his team are efficient and were great with explaining options on my shower project. They also have great sub-contractors they trust, and I didn't have to find someone for my tiling!
Can't say enough great things about Caleb. He started on our basement after the water softener flooded it, and we kept him on to do the main floor also.